Shipping policy

Processing Times
Orders are usually processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You’ll receive another notification when your order has shipped.

Where We Ship
We currently ship only within the continental United States for most products that contain magnets. This means we do not ship to Alaska, Hawaii, U.S. territories, or international addresses at this time.

If shipping isn’t available for a specific item or location, it will be noted at checkout. Feel free to contact us with any questions about product-specific shipping options.

Shipping Times & Rates
Shipping typically takes 3–7 business days depending on your location. Rates are calculated at checkout based on the size and weight of your order.

🎉 Free Shipping on Orders Over $65!
Orders over $65 (before taxes and after discounts) qualify for free standard shipping within the continental U.S.—no code needed.

Tracking Your Order
Once your order ships, you’ll receive an email with tracking information. Please allow up to 48 hours for tracking details to update.

Delays
Occasional delays can happen due to carrier issues or high shipping volumes. We appreciate your patience and understanding.

Questions?
We’re here to help! Reach out anytime at support@play-ball-apps.com if you have questions about shipping or your order.